When will you close for Xmas?

• We will close12 noon Tuesday 24th Dec
• Orders placed after 12 noon Tuesday 24th Dec will be sent out on our reopening on the 2nd Jan 2025, dispatch may take up to 3 days as we work through the backlog.

• All orders Nov to Dec will be downloaded, picked & packed continuously incl eve & weekend - no amendments will be possible 
• Triple check your address & items in your basket as we can't change it after you checkout during our peak time.

How do I exchange or return an item?

https://www.tftools.co.uk/pages/returns-exchanges

Is it in stock?

• All stock is live on the website, if you can add to your basket, we have it in stock!

 

Where is my order?

• Check your tracking link we send you for current status
• We will check in on socials & emails a couple of times where we can but we also want to take a break from work :-) 
• If when we reopen on the 2nd Jan, you still don't have the item or any status update please email us & we will look into this for you.

How do I contact TF when you are closed?

• We will check social media during our Christmas break but please bear with us as we are trying to take time off.
• We will reply within 1-2 days on IG, FB, TikTok & Website Chat

Last shipping dates

UK  - Friday 20th Dec for Tracked 24hr service*

*subject to RM delivery times

International Royal Mail -  Saturday 7th December - Monday 16th December based on country ordering

Please read Blog here for more information on your countries last shipping date. 

International DHL - DHL will be collected up to 23rd Dec & delivery dates will depend on the countries public holidays, keep an eye on tracking link while we are closed for updates

We will be closed from 24th Dec to 2nd Jan 2025

Thanks for all your support and orders this year  - our customers are what make TF Tools, TF Tools.

Your support for our small business means the world to us :-)

We hope you all have a wonderful Christmas break and all the best for an awesome 2025!

 Lucy, Scott, Kel & Kayleigh

Need some support this Christmas don't forget help is on hand with Lighthouse Club 

Text HARDHAT Service

Uncomfortable talking? Unable to find space for a private phone conversation? Receive 24/7, free and confidential guidance and support over text.

Chat with a trained volunteer and share what you're comfortable with, whether you're feeling overwhelmed, stressed, anxious, suicidal or simply struggling with everyday life.

Text HARDHAT to 85258 (UK

Text HARDHAT to 50808 (ROI) 

24/7 Construction Industry Helpline

0345 605 1956 (UK) 1800 939 122 (ROI)

Our 24/7 Construction Industry Helpline offers free and confidential support and advice on a huge variety of wellbeing issues. Our expert helpline advisors provide a listening ear and are able to signpost to additional support where necessary.